Editing and Verifying Survey Responses

After collecting paper survey responses, you may need to correct recognition errors or verify handwritten fields. PaperSurvey gives you full control over who performs this verification, whether it is you, your employees, students, or outsourced personnel.

To modify survey responses:

  1. Open your survey and go to the Responses tab
  2. To find a specific entry, use the search or filter options in the column headers (e.g., search by entry ID or identifier)
  3. Turn on the Edit switch at the top right of the table
  4. Click the pencil under a value to change it, or Edit at the end of a row to edit the whole response

You can also link directly to a specific entry by adding a filter to the URL, for example: https://www.papersurvey.io/app/surveys/my-survey/responses?public_id[0]=WEB_123

Correcting individual recognized answers

The Responses tab is built around whole responses. When you want to work answer by answer, checking what the recogniser read against the scanned page, use the Review tab instead.

Each answer there has a pencil button that opens just that answer for editing, alongside the scanned snippet it was read from and a record of every previous value. Clicking the Entry № opens the respondent's whole sheet beside its scanned pages. See Reviewing Recognized Answers for the full workflow.

To minimize costs, PaperSurvey leaves data verification to your discretion so you can choose the most efficient approach for your team.

The Users and Verification Operators sections of the team settings, with Invite User, one verification operator and Invite Operator
You can access your team settings here

How to Invite Someone to Your Account

You have several options for inviting additional users to your account.

  1. Team member: In Settings › My Team, click Invite User and choose a Role. A Standard User can create, edit and delete surveys and responses; an Operator can print copies, upload documents, verify responses and view and export the data, but cannot create, edit or delete surveys. This suits people you trust with your data.

  2. Verification Operator: Under Verification Operators on the same page, click Invite Operator, enter their email address, choose the surveys in Survey Access, and optionally set an Access Expiration date. They get access to the verification area for those surveys only. This approach is ideal when you want people to verify responses without giving them full access to collected data. It also ensures anonymous verification, as operators can only view question excerpts and, if necessary, open the full page.

The Invite new Operator dialog with an email address typed in, Access Expiration date left at Never expires, one survey ticked under Survey Access, and Invite
Inviting a verification operator.

Verification Operators do not need to create an account on papersurvey.io. To begin verification, they only need to open an unguessable link sent to their email address.

Verification operator email

Email sent to Verification Operator.

Ready to speed up your verification process? Head to your team settings to invite members or verification operators.

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